FAQ

Where is Zircon Digital Brandsmiths located? 

Zircon Digital Brandsmiths is located in Ghana. For further location details, please visit our Location Page.

Does Zircon Digital Brandsmiths has a physical office?

Nope, we go full digital! While a physical office used to be the norm, the game's changed. Our virtual setup means you get:

  • 24/7 access: We're always connected and ready to work wherever you are.
  • Global reach: Break geographic barriers and tap into a wider talent pool.
  • Agile and efficient: No commute = more time for what matters - your success.

Trust us, the digital era is here to stay, and we're here to empower you to embrace it! 

How can I contact Zircon Digital Brandsmiths? 

You can contact Zircon Digital Brandsmiths in several ways:

  • Connect with us on social media for inspiration, tips, and exclusive updates!
  • Instagram: @zircon_digital_brandsmiths
  • Facebook: @zircondigitalbrandsmiths - Join our community for marketing insights and discussions.
  • TikTok: @zircondigitalbrandsmiths
  • X : @ZBrandsmiths

Discover creative branding trends and short tips. You can as well share your thoughts and questions.

What does Zircon Digital Brandsmiths do?

Zircon Digital Brandsmiths is a Ghanaian company helping businesses build their online presence through:

  • Website design & development: User-friendly, SEO-friendly websites at affordable prices.
  • Branding & identity development: Logos, messaging, positioning to create a unique brand identity.
  • Content creation & management: Engaging, SEO-optimized content to attract and retain audiences.
  • Social media marketing: Building a strong social media presence to connect with your target audience.
  • Event campaign materials: Eye-catching digital flyers and graphic elements for your events.
  • Digital marketing campaigns: Targeted campaigns to reach ideal customers and achieve your business goals.

Who do they work with? They work with startups, small and medium-sized businesses in Ghana and beyond, all seeking affordable, high-quality digital branding and marketing solutions.

What is their mission? To empower businesses with impactful digital branding and marketing solutions to build a strong online presence without breaking the bank.

Where can I learn more? Visit their website

How do you tailor solutions without a one-size-fits all price?

Each project is unique, so we craft personalized solutions with prices reflecting specific needs. This means that instead of fixed price, we build custom packages that perfeclty fit your budget and goals. Get a quote tailored to your specific needs.

What are the accepted payment methods?

For a swift and secure experience, we only accept bank transfers and mobile money transfer (Momo). No more cash! Enjoy instant confirmation, enhanced security, and effortless convenience - for both you and us. Stay tuned! We're constantly seeking ways to improve your experience. Soon, we'll be adding even more flexible and secure payment options directly on our website.

What is your return policy?

At Zircon Digital Brandsmiths, we create lasting digital assets, not temporary ones. That's why our payment model reflects the ongoing value you receive, instead of traditional refunds.Here's why:

  • Your brand is an investment, not a purchase: Our work builds your online presence, attracting customers and growing your business long after the project ends.

  • Continuous collaboration leads to success: We iterate and refine through revisions, ensuring you love the final product. Once delivered, you retain full ownership and control of your digital assets.

  • Transparency matters: We clearly outline project scope and deliverables before we begin. Any concerns can be addressed during revisions, and we offer a 30-day support window after delivery.

If you have any concerns, please don't hesitate to reach out! We're dedicated to building long-term partnerships and ensuring your digital brand shines.

What is the typical turnaround time for your branding services?

The duration of our business branding projects can vary based on the scope and complexity of the work. While we strive to deliver most projects within 10 working days, the exact timeline may be longer or shorter depending on your specific requirements. Rest assured, we'll keep you informed throughout the process and work efficiently to provide you with a high-quality final product.

Do you offer discounts on your services?

Yes, we believe in rewarding our clients and offer discounts on our business branding services. Our promotions are carefully designed to provide exceptional value while maintaining the high-quality service you expect from Zircon Digital Brandsmiths. Keep an eye on our website and social media channels for special offers, or inquire about any current promotions during your initial consultation. Please note, our discounts are thoughtfully structured and may not be applicable to all projects or combined with other offers. We appreciate your understanding and look forward to delivering outstanding branding solutions tailored to your business.

Can I select specific services within a package?

Absolutely! While we offer comprehensive packages for our business branding services, we understand that every client has unique needs and preferences. If you find that you don't require all the services within a specific package, you have the flexibility to select only the ones that align with your business goals. Our team will work with you to customize a package that fits your requirements and budget, ensuring that you get the best value for your investment. Our pricing is designed to be transparent and fair, but we always prioritize providing a tailored solution that suits your needs. Let us know your preferences, and we'll create a personalized package just for you!

Looking for a specific branding service not listed?

Feel free to inquire! If there's a specific branding need you have that isn't mentioned in our list of services, don't hesitate to ask. At Zircon Digital Brandsmiths, we're open to exploring new avenues and challenges. If it's something within our scope and expertise, we'll be more than happy to discuss how we can assist you with your unique requirement. Your satisfaction is our priority, and we aim to provide comprehensive solutions that exceed your expectations. Reach out to us, and let's explore the possibilities together!

Can you provide a summary of the Zircon Digital Brandsmiths Referral Program, including the commission rate, eligible participants, and country restrictions? 

Zircon Digital Brandsmiths Referral Program: Quick Overview

Zircon Digital Brandsmiths offers a Referral Program where you can earn a 10% commission on the first payment made by any friend or business you refer to us.

This program is open to both businesses and individuals, but is only available to those located in Ghana. 

  • Referral Code: Generate your custom code by providing accurate details. Remember to email your details to yourself and us for commission tracking. Missing this step means missing your earnings. Make sure your referrals use your code when reaching out to us. Kindly note that if your custom code doesn't generate on the first attempt, please refresh the page and re-enter your details. It should work after that. Please visit our Referral Program Page to learn more. Terms and Conditions apply.

How can I contact Zircon Digital Brandsmiths?

You can contact Zircon Digital Brandsmiths by visiting our Contact Page and filling out the form. Or, if you prefer a more direct approach, you can reach our support team at [email protected], and we will respond promptly. Our live chat is also available on our homepage for an immediate assistance.

Has Zircon Digital Brandsmiths contacted me for job opportunities or payments through unsolicited channels?

No, Zircon Digital Brandsmiths does not initiate contact for job opportunities or request payments through unsolicited channels. We operate professionally and interact exclusively with customers who initiate contact through our official channels – X, Telegram, Facebook, Instagram, Tiktok, our website, email or our official phone number or whatsAPP. Please be cautious of scammers misusing our name or any other business name. Any legitimate communication from us will occur through the same platform you used to contact us. We do not have representatives making unsolicited demands. Your safety and trust are paramount. If you receive any suspicious messages, especially if you haven't contacted us directly, please disregard them. 

BEWARE!

  • How scammers typically operate. Scammers will often try to create a sense of urgency or pressure, and they may make unrealistic promises or threats. 

  • What to look out for. Be wary of unsolicited communications, especially those that ask for money or personal information. Scammers may also try to impersonate legitimate businesses or organizations.

  • What to do if you think you have been scammed. If you think you have been scammed, you should immediately stop communicating with the scammer and report it to the appropriate authorities.